Meta CEO Mark Zuckerberg has acknowledged that the company made mistakes while reshaping its workforce around artificial intelligence, as the social media giant continues to reorganize teams and redirect employees toward AI-related work.
Zuckerberg made the admission in an internal memo seen by the outlet, where he discussed the challenges created by rapid advances in AI and the company’s internal transformation.
The memo comes as Meta continues investing heavily in artificial intelligence, a major shift that has changed how the company organizes teams, assigns roles, and plans future product development.
Meta tries to balance AI speed and employee stability
Zuckerberg said the company is trying to move quickly while also giving employees more stability after months of restructuring.
According to Reuters, Zuckerberg wrote that Meta had made mistakes and will almost certainly make more, citing the complexity of changes driven by AI.
He also said he is focused on providing as much stability as possible in organizational changes going forward.
The Statesman reported that Zuckerberg told staff he did not want to “overpromise” because the world is changing in ways outside the company’s control, while reiterating that Meta does not expect more company-wide layoffs this year.
That reassurance is significant for employees because Meta has already gone through a major restructuring tied to its AI strategy.
May restructuring cut jobs and shifted thousands of workers
The memo followed a large workforce change in May.
Meta laid off 10% of its workforce globally and transferred 7,000 employees to new initiatives related to AI workflows.
The company reassigned employees to train AI models after the May restructuring, which included global workforce reductions and transfers to AI-related initiatives.
Zuckerberg said Meta would try to find new roles for employees reassigned to train AI models. He also said creating new roles gave the company room to shrink some teams while transferring people back if mistakes were made in certain areas.
The statement suggests Meta is trying to avoid treating AI transformation purely as a cost-cutting exercise. Instead, the company is presenting the shift as a reallocation of talent toward new AI-driven workflows.
Manager workload and team structure draw concern
Zuckerberg also addressed concerns about how Meta’s restructuring affected management.
Meta had taken note of concerns over the widening of manager oversight responsibilities and planned to scale back the practice.
The report said Meta’s new Applied AI Engineering unit reportedly had a flat structure with as many as 50 individual contributors for every manager.
That kind of structure can reduce layers of bureaucracy, but it can also make coordination more difficult if managers are responsible for too many employees. Zuckerberg’s memo suggests Meta is now recalibrating some of those internal changes after feedback from staff.
Meta increases spending as AI becomes central strategy
Meta’s workforce shift is happening alongside massive AI spending.
Meta raised its annual capital spending forecast in April to between $125 billion and $145 billion.
The company also plans to increase investment in team-building initiatives, including higher budgets for offsites and corporate events. Meta is also organizing a large-scale hackathon in July to encourage cross-team collaboration and development on its latest models.
For Meta, the message is clear: AI remains the company’s central priority, but the internal transition has not been smooth. Zuckerberg’s memo shows the company is trying to acknowledge disruption, reassure employees, and maintain momentum as it restructures around artificial intelligence.
